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SHIPPING INFO


Free Shipping

Free Shipping
Countries
order above MYR 100
Malaysia (West)
order above MYR 150
Malaysia (East)

*Please note that this minimum spend is only applicable after discounts and vouchers have been applied.*

We offer domestic and some international delivery services.

All orders will be process within 3-5 working days. Tracking number will be provided through email.

*If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. However, if your parcel is failed to be delivered within 14 days of receiving your notification e-mail, please contact our customer service at [email protected].*


Countries
Delivery Time
Rates
West Malaysia
1-3 days
MYR 8.00
East Malaysia
3-7 days
MYR 12.00
Singapore
4-7 days
MYR 35.00


*All with tracking number. If you cannot find your country in the list above, please email us at [email protected], we will assist you accordingly.*


Delivery Time during MCO/ CMCO

*Due to the current MCO/CMCO situation and an overwhelming amount of orders, please expect delays as we try our best to deliver them to you.*

• Deliveries will be made from Monday to Friday (except Weekend and Public Holidays)

• Our courier service providers are Pos Laju, GDex, DHL or etc. Track your order here

• Kindly ensure your shipping address is accurate, as we don’t allow amendments after your order number is generated.

• If your parcel is returned to us due to being undeliverable, you will be contacted for an alternative postage address. We will resend the package to this new address but you are required to pay the extra delivery charge for re-postage. We can only repost orders once. If you decide to cancel your order after it has been returned to us we will not be able to refund the shipping costs & refund of cash or payment to your original payment method (i.e. Online Banking, Credit Card, Paypal) will require a handling & processing fee, which will be deducted from the amount to be refunded to you. 


Self-collection

Orders can be collected at our office in Malaysia at the below address:

Allithing Studio
7 , Lorong Sempadan 5
11400 Pulau Pinang

*Advanced appointment is required for self-collection.


Have questions? Send us an email:
 [email protected]

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